Legal Statement

Privacy Policy

Last updated: May 2026. This policy outlines how Achieve handles your personal information through the EmailCopilot platform.

1.Introduction

EmailCopilot respects your privacy and is committed to handling personal data responsibly and transparently. This Privacy Statement explains how EmailCopilot collects, uses, stores, and protects information when you use the platform. EmailCopilot is a product operated by Achieve.

2.Company Information

Achieve.nl Chamber of Commerce: 76815889 VAT number: NL003153126B65 Registered in the Netherlands

3.What Data We Collect

Depending on how you use the platform, EmailCopilot may collect and process: • account information • name and email address • billing information • connected email account details • campaign settings • email templates • outreach activity • usage analytics • technical device information • IP addresses • browser and session data Users may also upload or process business related contact information through the platform.

4.How We Use Data

We use collected data to: • provide and maintain the platform • process subscriptions and payments • improve platform functionality • provide customer support • monitor platform security and abuse • analyze usage and performance • develop new features • communicate important service updates

5.AI & Automation

Certain features within EmailCopilot may use AI systems to assist with automation, lead discovery, template generation, and outreach workflows. Users remain responsible for reviewing and approving generated content before use.

6.Outreach & User Responsibility

EmailCopilot is intended as a marketing automation platform. Users remain fully responsible for: • the emails they send • campaign content • outreach practices • compliance with local laws and regulations • lawful use of data • recipient handling EmailCopilot may not be used for spam, phishing, illegal outreach, or deceptive marketing practices.

7.Third Party Services

EmailCopilot may use third party providers for: • hosting • analytics • payments • email infrastructure • platform functionality These providers may process limited data necessary for delivering the service. EmailCopilot is not responsible for outages, restrictions, or failures caused by third party services.

8.Cookies & Analytics

EmailCopilot may use cookies and analytics technologies to: • improve user experience • remember preferences • analyze website traffic • measure platform performance Users can manage cookie preferences through their browser settings.

9.Data Retention

We retain data only as long as reasonably necessary for: • platform functionality • legal obligations • security purposes • support and operational needs Users may request deletion of their account and associated personal data where legally applicable.

10.Data Security

EmailCopilot takes reasonable technical and organizational measures to protect user data against unauthorized access, loss, misuse, or disclosure. However, no online platform can guarantee absolute security.

11.Your Rights

Under applicable privacy laws, users may have the right to: • access personal data • correct inaccurate data • request deletion • restrict processing • object to processing • request data portability Requests may be submitted through the contact information below.

12.International Processing

Some third party providers used by EmailCopilot may process data outside the European Economic Area. Where applicable, reasonable safeguards are implemented.

13.Changes to This Privacy Statement

EmailCopilot reserves the right to modify this Privacy Statement at any time. Continued use of the platform after updates constitutes acceptance of the revised Privacy Statement.

14.Contact

For questions regarding this Privacy Statement: achieve.nl/contact